Townhouses, Costa Rei

When we check-in the appartement it was not the way we were informed. Dishwasser did not work there were not enough blankets and sheats etc. We did not accept. We got another one. This was so dirty we did not want to stay there. The bathroom was terrible. After several times we went to the reception they came to clean but still appartement is not clean. They only did the most worse things. There is nothing to clean with in the appartement. Everything is old. We have made pictures. As we only have one week holiday we make the best out of it but this accommodationis terrible. We will not recoment this to anybody. It is on our black list.

When we check-in the apartment it was not the way we were informed. Dishwasher did not work there were not enough blankets and sheets etc. We did not accept. We got another one. This was so dirty we didn't want to stay there. The bathroom was terrible. After several times we went to the reception they came to clean but still the apartment is not clean. They only did the most worse things. There is nothing to clean with in the apartment. Everything is old. We have made pictures. As we only have one week holiday we make the best out of it but this accommodation is terrible. We will not comment this to anybody. It's on our black list.

Madame, Monsieur, Je vous contacte en urgence suite à notre arrivée en Sardaigne ce jour. A notre grande surprise le logement dans lequel nous avons été logé ne correspond pas du tout à celui qui a été loué auprès de votre agence. Voici le logement que nous avons loué : Or nous avons été logés dans la résidence Villagio Ghita qui se trouve via Caboto. En plus de cette déconvenue, le logement dans lequel nous avons été logé n'est pas équipé de l'air conditionné. Or nous avons un enfant de 9 mois qui a des soucis de santé et ne peut supporter la chaleur. Par la présente je vous demande donc de nous loger dès ce mercredi 3 aout dans l'appartement que nous avons loué, et équipé de l'air conditionné. Nous avons accepté de rester ce soir dans l'appartement car l'agence "reisole costa rei Sardinia" n'avait pas de solution dans l'immédiat. Sachez que nous ne pourrons rester plus longtemps. A défaut de solution ce mercredi avant 12h00 nous demanderons le remboursement intégral de la location. Merci de nous tenir informés. Cordialement, Laurent PAVARD

Madam, Sir, I am contacting you urgently following our arrival in Sardinia today. To our great surprise, the accommodation in which we were accommodated does not correspond at all to that which was rented from your agency. Here is the accommodation we rented: However, we were accommodated in the Villagio Ghita residence which is located via Caboto. In addition to this disappointment, the accommodation in which we were accommodated is not equipped with air conditioning. we have a 9-month-old child who has health concerns and cannot stand the heat. I hereby ask you to accommodate us from this Wednesday, August 3 in the apartment that we have rented, and equipped with air conditioned. We agreed to stay in the apartment tonight because the "reisole costa rei Sardinia" agency had no immediate solution. Know that we will not be able to stay longer. In the absence of a solution this Wednesday before 12:00 p.m., we will request a full refund of the rental. Thank you for keeping us informed. Sincerely, Laurent Pavard