As per policies of the holiday park, Belvilla Money can not be applied
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Belvilla Help Centre
Coronavirus outbreak
Belvilla is closely monitoring the ongoing Coronavirus Disease 2019 outbreak. The health, safety, and well-being of our guests is our top priority. At this time, our contingency planning is well underway and you can read about our temporary booking & cancellation policy here. We will continue to update the page regularly to keep you informed
Travel safely with us at your side
due to the global pandemic of covid-19 we still see changes in the regulations governing international travel have come into force. we understand very well that
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Coronavirus update as of 1 February 2021
Travel safely with us by your side
due to the global pandemic of covid-19 we still see changes in the regulations governing international travel come into force. we understand that you have questio
Read more
How do I change dates for my reservation?
If you need to change dates on your reservation you can do this directly via your reservation details page in "my belvilla". this allows you to change the dates on your reservation and any rebooking f
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How do I change guests/pets for my reservation?
If you need to change number of guests on your reservation you can do this directly via your reservation details page in "my belvilla". this allows you to change the no of guests your reservation,subj
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How do i make a pending payment?
You can make pending payment for your reservation by clicking on the "make payment" button by signing into your belviilla account.
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Is there someone present in the holiday home upon arrival and departure?
The manner in which your arrival is managed is listed on your accomodation ticket. there are two options:
1. the home owner/manager will bring the key to the accommodation and meet you on site.
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Can I arrive/depart at a different date or time?
Arrival or departure at a different date or time is only possible after agreement with the homeowner or location manager. in some cases, you may be charged additional costs. a request to arrive or dep
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How do I cancel my booking?
If you need to cancel your booking for circumstantial reasons, contact our customer contact center via telephone or e-mail. keep your booking number and customer number handy. there are costs associat
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Address & Bank Details
Switzerland
Postal Address:
Belvilla AG Flurstrasse 55 8048 Zürich Switzerland
Price Drop: The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions for a lower price compared to other check-in dates in the selected three months window.
Discount: There is special discount applicable on this property for your selected check-in date.
The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions for a lower price compared to other check-in dates in the selected three months window.
There is special discount applicable on this property for your selected check-in date.